Accessing mental health support through the NHS in the UK is structured around two main pathways depending on your immediate needs: NHS Talking Therapies for ongoing, low-to-moderate mental health conditions (like anxiety or depression), and Crisis Support for urgent or life-threatening situations. Greater Manchester Mental Health
1. Urgent Crisis Support (Immediate Help)
If you or someone you know is experiencing a mental health emergency, experiencing extreme distress, or unable to stay safe, use these immediate resources:
| Service | Access Method | Details |
| NHS 111 (Option 2) | Call 111 and select the Mental Health option | Free, 24/7 service connecting you to local NHS mental health crisis teams. |
| Emergency Services | Call 999 or go to your nearest A&E | Use if there is an immediate physical risk to life or severe self-harm. |
| Samaritans | Call 116 123 | Free, confidential 24/7 listening service for emotional support. |
| Shout Text Line | Text SHOUT to 85258 | Free, 24/7 confidential crisis text service. |
| Crisis Cafés / Safe Havens | Walk-in / Drop-in local centers | Non-clinical, safe environments offered in many local NHS trust areas. |
2. NHS Talking Therapies (Non-Urgent Support)
NHS Talking Therapies (formerly known as IAPT) are free, confidential evidence-based psychological treatments for common conditions such as general anxiety, depression, OCD, PTSD, and panic disorder.
How to Access NHS Talking Therapies
- Self-Referral (Direct): You do not need a GP referral. You can search for your local NHS Talking Therapies service online at nhs.uk/mental-health and complete an online or telephone self-referral form.
- GP Referral: You can visit your GP to discuss your feelings. They can submit a referral on your behalf or point you toward local services.
What to Expect
- Self-Referral / Contact: You submit your details directly to the local service.
- Initial Assessment: A clinician conducts a brief appointment (usually by phone) to assess your symptoms and determine the appropriate level of care.
- Treatment Allocation: Options typically include Guided Self-Help, Cognitive Behavioural Therapy (CBT), Counseling, or Mindfulness-based interventions.